SMEE commits to provide its “3R” service (Rapid, Round-the-clock, Reducing cost) and support to customers:
1. On-site service
SMEE send service engineers at customer site upon request and deliver one-stop maintenance and operation services.
2. Remote Service
SMEE website sets up online technical support to handle customer enquiry 24 hours. Please enter “Customer Support Area” and access to following services: Technical documentation Technical training
3. Hotline Service
24 hours hotline service access you to technical support and equipment repair/maintenance, please enquiry at anytime anywhere.
SMEE service contacts: +86-21-51315131 ext 1033 Fax: +86-21-58969020 E-Mail: service@smee.com.cn Please send us your problems via e-mail or fax, we will reply to you within 24 hours. Please leave your contact information. |